🚀 New Tutorial: Import Tool Series, Part 3 — Convert from Manual to Synced & Update Matches in Synced Mode

Overview
Part 3 of the Import Tool tutorial series is now available! It covers converting an existing Competition from Manual to Synced mode, and importing match updates in Synced mode — where the tool anchors on unique match keys and shows you exactly what's changed since your last import.
Feature Details
🔄 Convert to Synced Mode (Full-Access Administrators & Assignors with the Import permission)
What's New:
Convert an existing Competition from Manual to Synced mode in a couple of clicks
Best for Competitions where match keys are unique and not duplicated within the Competition
🔁 Import Updates in Synced Mode
What's New:
Staging sorts your import into New, Updated, and Unchanged records — approve each group in bulk with a single click
Or drill into any match to review it individually, where you can Accept, Dismiss, or Skip the proposed changes and see a three-way view comparing this import, what's current in Ref Insight, and your previous import
Local edits made in Ref Insight between imports are preserved
📌 Handle Postponed & Rescheduled Matches
What's New:
When a league scheduling platform reuses the same match key for a rescheduled match, but you need to pay officials for the postponed match, adding a simple suffix (like -P) to the Ref Insight match key keeps the postponed match intact for paying those original officials while the new match is created separately and assigned with new officials
Tutorial Series
Part 3 is available now in the Knowledge Base:
Catch up on the earlier parts:
Coming soon to round out the series:
Part 4 — Synced Mode: Import New: Set up new imports in Synced mode.
Support
For questions about the Import Tool:
Review the tutorials in the Knowledge Base
Contact support at support@refinsight.com
Happy importing!
The Ref Insight Team