March 31st, 2026
New
🚀 New Feature: Pool Builder
Hi everyone,
Seatbelts on. This is a good one.
Our new Pool Builder is one of the most powerful time-saving features we've added to Ref Insight. If you've ever spent hours manually building and maintaining pools — tracking down new officials, removing people who moved away, adding referees who just earned a new license — Pool Builder can do that work for you, automatically.
What it does: Create a Builder, attach it to a pool, and define your criteria. When the Builder runs, it scans the directory and adds every official (or other user, like Mentor, Referee-Coach, etc.) who meets your criteria. Set it to Active and the bot runs on a schedule you choose, keeping your pools current without any manual effort on your part.
This is especially valuable for staying on top of changes that happen over time — officials who are new to your account, referees who have moved to or away from an area, and officials who have earned new licenses or had license changes. Your pools are updated to include new people who meet the criteria, and flag those who no longer meet the criteria, reflecting these changes without you having to manually track any of it.
What you can filter by:
Location: City, State, Zip Code (5-digit, first 4, or first 3), Country, Proximity by drive time or distance to one or more sites
Experience: Years of Experience, Assignment Count (global, account, or account this year), Days on Account, Assigned By (assignor), Declined Count (total or this year)
Qualifications: Tag, License, License Type, Track & Tier, Bank Info on File, Tax Info on File
Demographics: Age, Gender
Administrative: Exclude specific referees from a Builder's results
You can combine multiple criteria within a single Builder — multiple criteria within a Builder use AND logic, so officials must meet every filter to qualify. Great for when you want your pool to include two or more things, such as Location AND Experience, or maybe Location AND License level.
Multiple values within a single criterion use OR logic. Great for things like Location including multiple states, cities, or zip codes.
You can run multiple Builders on the same pool, each with its own set of criteria and running on its own schedule, without them interfering with each other.
Each time a Builder runs, it adds newly qualifying officials and flags anyone who no longer meets the criteria — but never removes them automatically. You always have the final say on who stays in a pool.
If your pool already has manually-added members: Use the Manage Member/Builder Association tool to bring those members under a Builder so the bot will consider them on future runs.
Getting started: We highly encourage you to reach out to our support team at support@refinsight.com for help creating your first Builder or applying builders to your existing pools. There's a lot of flexibility in how these can be configured, and we're happy to work through it with you.
Tutorials
Happy Pool Building!
The Ref Insight Team