October 11th, 2025
New

A new invoice creation capability is now available, allowing assignors to create invoices for assignments that no longer appear in the postgame workflow area. This feature ensures that no assignment goes unbilled, even when matches have aged out of the standard workflow view.
Create invoices directly from individual assignment records, eliminating the limitation of only being able to invoice through the postgame workflow area.
What's Available:
Create Invoice button within individual assignment records
Access to assignments for any match, regardless of workflow visibility
Invoice creation for completed utilization records
Standard invoice functionality including line items, descriptions, and payment options
Ability to release invoices to Payor Portal or mark as paid through other methods
Key Benefits:
Ensure all assignments are invoiced, regardless of when the match occurred
Provide flexibility for handling delayed or missed invoice situations
Maintain complete invoice records for all assignments
Access any assignment record through the Matches area, complete utilization if needed, then use the Create Invoice button to generate an invoice in NEW status.
Match wrap-up and Crew Utilization must be completed before an invoice can be created
Complete guidance on creating invoices for assignments outside the postgame workflow is now available in the Knowledge Base.
Access the Tutorial: Create Invoice for Assignment Not Visible in Postgame Workflow
For questions about creating invoices outside the postgame workflow:
Review the comprehensive tutorial in the Knowledge Base
Contact support at support@refinsight.com
Happy invoicing!
The Ref Insight Team